I continue to be asked for my Telephone Number

[mcbailey67]

I have a telephone number entered, but continue to receive the error message when attempting to file. I am unable to proceed past this message.

[mcbailey67]

I have had my cell number entered for receiving text messages. I just changed it to my home number and have entered the code provided on two separate occasions and continue to receive the error message. I am still unable to proceed past the phone number message in my attempts to efile.

[PatriciaR]

There are two areas in TurboTax to enter your phone number.  Follow these steps:

Change phone number under Personal Info:

• Sign into your account and click "Take me to my return"
• Select the Personal Info tab (top left of program)
• Select Edit next to your Mailing address and change your phone number

Change phone number under Account Settings:

• Sign into your account and click "Take me to my return"
• Select My Account (top of program) then Account Settings from dropdown menu
• Select the SECURITY tab (on the left under PROFILE)
• Select Edit next to Phone and change your phone number