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I clicked the link on my email that said I get 50% discount. However, I do not see it...???

 
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JeanneLO
Intuit Alumni

I clicked the link on my email that said I get 50% discount. However, I do not see it...???

Please follow these steps to have the discount applied:

  1. Completely log out of your TurboTax account.
  2. Go to the promotional email in your email inbox
  3. Click on the Sign In link in the email. Important: you MUST click on the link in the email in order to get the Federal Fee discount of 50%.
  4. Sign into the account that the email link provided.
  5. If you never started your return choose a TurboTax product that is right for you. Make sure not to navigate anywhere else then choose a product to continue. If you do you will lose the offer, please repeat steps 1 - 4 to reset the offer code.
  6. If you are returning to finish your return click "Take me to my Return". Make sure not to navigate anywhere else, please only click "Take Me to My Return." If you navigate away from "Take Me to My Return" you will lose the offer. Please follow steps 1 - 4 if you navigate away from "Take me to my Return."
  7. Once in your return click the File tab.
  8. Click Start to review your order.
  9. The discount will be applied to the federal portion of your return, the old price will be slashed out and the new one will be presented.

If you followed the steps above and still did not receive the discount, and you are within the discount period please contact us to assist you further. 

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