turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I clicked something wrong in dependent info and now it wont let me go back and edit it. Keeps saying my child isn't eligible but I know he is

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

6 Replies

I clicked something wrong in dependent info and now it wont let me go back and edit it. Keeps saying my child isn't eligible but I know he is

You probably answered something incorrectly in MY INFO.   Go back to MY INFO, click the child’s name  and go through all of the interview questions carefully and slowly.  Read every screen top to bottom.

 

 

Make sure you have entered your child as a dependent in My Info, and that you have entered the child's Social Security number.    Careful— do not say that your child’s SSN is not valid for employment.  If your child was born in 2025 make sure you said he lived with you the whole year.  There is an oddly worded question that asks if the child paid over half their own support.  Say NO to that question.

 

If your dependent was a full-time college student, make sure you were careful on the MY INFO screen for “Uncommon situations” and that you indicated there that they were a student.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

I clicked something wrong in dependent info and now it wont let me go back and edit it. Keeps saying my child isn't eligible but I know he is

That is my problem.  I realize I answered something incorrectly.  But it won't let me go back and edit it.  I have tried.

KrisD15
Expert Alumni

I clicked something wrong in dependent info and now it wont let me go back and edit it. Keeps saying my child isn't eligible but I know he is

The steps in the previous answer should work, but if you are still having issues, please DELETE that person from your TurboTax file and then close out, restart and re-enter the child as a dependent again. 

 

HERE is a link for more help 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I clicked something wrong in dependent info and now it wont let me go back and edit it. Keeps saying my child isn't eligible but I know he is

Did you receive a response that actually fixed the problem for you? I did the same thing but none of the fixes work.  When I go to "my info" it only lets me edit my name.

LeticiaF1
Expert Alumni

I clicked something wrong in dependent info and now it wont let me go back and edit it. Keeps saying my child isn't eligible but I know he is

If you go back to My Info, on the left menu, you can add or edit any of your dependents.  You will see your information, your address and phone, your spouse and dependents will be under Your Household.  If you need to edit a dependent, click on the down arrow.  If you need to add another dependent, at the bottom you will see the option to Add another dependent.  

dependents image.jpg

@brione1973 

I clicked something wrong in dependent info and now it wont let me go back and edit it. Keeps saying my child isn't eligible but I know he is

Its fixed now.  Had to delete dependant and add again since it wouldn't let me edit it.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question