turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I clicked on the $49.00 product and was charged over $100.00 What happened???

I clicked on the $49.00 product and got charged over $100.00 What the hell happened?

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

I clicked on the $49.00 product and was charged over $100.00 What happened???

When you begin your return using the Free Edition, it will be free unless you are required or choose to upgrade.   Only very simple tax returns can be completed using the Free Edition. When you choose to upgrade, TurboTax advises you on the screen how much the upgrade will cost. They may not advise you that there will also be a fee for a state return when you upgrade. 

You are posting from the Deluxe online version which is not free and state is additional to the federal fee. Here is a current price listing for each online version: https://turbotax.intuit.com/personal-taxes/online/     

  There is also a completely free website if you qualify which is free for federal and state.  And has more forms than the Federal Free Edition, like Schedules A, B, C , D, E, F, EIC, H, K-1, SE,  etc.

NOTE:  You will have to log out of  your regular Turbo Tax account and setup a new account with a new username and new password or it will take you back to regular Turbo Tax.

To qualify for the Free File website  you just need to meet one of these 3 things 
AGI $34,000 or less
Active duty military with AGI of $66,000 or less
OR qualify for EIC (earned income credit.)

In order to use the Free File program, you have to
start it at a special website.  Click on the bottom Orange button I Qualify Start Now and set up a NEW account or it will take you back to regular Turbo Tax.
http://turbotax.intuit.com/taxfreedom 
      

     
How to see your fees
https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online 

For help with fees
https://ttlc.intuit.com/questions/1901213-what-can-i-do-to-reduce-my-fees 

How to remove the Pay from your Refund fee
https://ttlc.intuit.com/questions/1900517-how-do-i-remove-refund-processing-fees-in-turbotax-online-...

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question