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dee73026
New Member

I click the link to review and accept Refund Advance Documents, but there is no returning to the page once I view the documents to be able to continue.

If it hit the back button to close the document link it takes me to beginning of the filing page on TurboTax.
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3 Replies
TomK2023
Expert Alumni

I click the link to review and accept Refund Advance Documents, but there is no returning to the page once I view the documents to be able to continue.

Please see a portion of TurboTax Expert CattinaT1's excellent explanation on how to review your documents.

 

Review Your Tax Return Summary

 

You can also find clues on your actual tax forms:

  1. Open your 2025 return in TurboTax
  2. Go to the Tax Tools menu on the left
  3. Select Print Center
  4. View your Federal Information Worksheet
  5. Look at the "Direct Deposit" section

 

If you signed up for the advance, the bank account listed will be the MVB Bank account associated with Credit Karma, rather than your personal bank account.
 

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I click the link to review and accept Refund Advance Documents, but there is no returning to the page once I view the documents to be able to continue.

I went on the desktop and the phone app and those options are available 

LindaS5247
Expert Alumni

I click the link to review and accept Refund Advance Documents, but there is no returning to the page once I view the documents to be able to continue.

Some of our customers are experiencing issues when trying to file and pay with their refund.  We are investigating this issue.  However, if you would prefer to file now, you can do so by switching to pay your TurboTax fees with a credit card instead of using the pay with my refund option by following these steps.

 

You must meet the following conditions in order to use the pay-with refund feature:

 

  • Your refund must be enough to cover your TurboTax fees.
  • You must have an address in the United States.
  • You must be e-filing.
  • The name on the bank account must match the name on the tax return.
  • Your refund must be directly deposited into a single account. 

Please continue to check back as many sections are currently being updated.  

 

Some of TurboTax forms and features may not be ready because they are awaiting finalization from the IRS or certain state Departments of Revenue.  Some of the new tax laws require existing software to be revised or new tax forms to be finalized.


TurboTax Online updates for new tax laws and other features, but they are done automatically in your web browser. You do not have to manually update like in TurboTax desktop software.  

 

If you are using TurboTax Desktop, you can manually check for updates for  your TurboTax program by clicking on "Online" in the black bar near the top of your screen and selecting "Check for Updates.


Click here for Can I pay with my refund?

 

 

Please return to Community if you have any additional information or questions and we would be happy to help.
 

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

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