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Please see a portion of TurboTax Expert CattinaT1's excellent explanation on how to review your documents.
Review Your Tax Return Summary
You can also find clues on your actual tax forms:
If you signed up for the advance, the bank account listed will be the MVB Bank account associated with Credit Karma, rather than your personal bank account.
I went on the desktop and the phone app and those options are available
Some of our customers are experiencing issues when trying to file and pay with their refund. We are investigating this issue. However, if you would prefer to file now, you can do so by switching to pay your TurboTax fees with a credit card instead of using the pay with my refund option by following these steps.
You must meet the following conditions in order to use the pay-with refund feature:
Please continue to check back as many sections are currently being updated.
Some of TurboTax forms and features may not be ready because they are awaiting finalization from the IRS or certain state Departments of Revenue. Some of the new tax laws require existing software to be revised or new tax forms to be finalized.
TurboTax Online updates for new tax laws and other features, but they are done automatically in your web browser. You do not have to manually update like in TurboTax desktop software.
If you are using TurboTax Desktop, you can manually check for updates for your TurboTax program by clicking on "Online" in the black bar near the top of your screen and selecting "Check for Updates.
Click here for Can I pay with my refund?
Please return to Community if you have any additional information or questions and we would be happy to help.
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