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rdfast
New Member

I chose upgrade to see what it would offer but did not like the choices and now it won't let me remove it or clear and start over. What can I do?

 
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3 Replies
LindseyLO
Expert Alumni

I chose upgrade to see what it would offer but did not like the choices and now it won't let me remove it or clear and start over. What can I do?

Don't worry, more help with clearing and starting over has been provided below.

https://ttlc.intuit.com/replies/4248526

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rdfast
New Member

I chose upgrade to see what it would offer but did not like the choices and now it won't let me remove it or clear and start over. What can I do?

It says I have a registered account. As I stated, I cannot clear and start over. It just sends you in an endless loop. Great, way to trap people into paying or going to TaxAct or something.
rdfast
New Member

I chose upgrade to see what it would offer but did not like the choices and now it won't let me remove it or clear and start over. What can I do?

and I never "Registered" my account. Whatever that means.

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