I changed my email associated with my intuit account but am still receiving reminder emails to my old email account. Any idea why?

[xmasbaby0]

You probably have more than one account, so the "old" account is generating emails.

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

Account Recovery

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

Unsubscribe from TT emails

https://data-privacy.app.intuit.com/preferences

[reedmthomas22]

Hi,

thanks for responding. I have tried logging in using my old credentials but it says no account found.

thanks

[reedmthomas22]

Ok now I’m really confused because my username on here says “reedmthomas22” but that’s my old login, which does not work logging in. 🤷‍♂️

[xmasbaby0]

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday