turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I cant file my taxes because TurboTax says i have to file my federal taxes by mail because theres an issue with the 1040 form (i dont understand), help?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

7 Replies

I cant file my taxes because TurboTax says i have to file my federal taxes by mail because theres an issue with the 1040 form (i dont understand), help?

Can you give us the error message or details?

I cant file my taxes because TurboTax says i have to file my federal taxes by mail because theres an issue with the 1040 form (i dont understand), help?

It says:
Lets make sure everything is accurate.
Theres a couple things on your federal return that need fixing.

Then it shows me two options: File By Mail and Fix Federal return, if i choose Fix Federal Return it says this:
It looks like you have a tax situation in your federal return that makes it ineligible for e-filing acording tO IRS rules.
All of the followng lines of Form 1040 have a zero value
Line 6 - Total Income
Line 7 - Adjusted gross income
Line 11a - Tax
Line 11 - Total tax before credits and other taxes
Line 12 - Total Credit
Line 15 - Total Tax
Line 18 - Total payments.

And only shows me continue, i press it and it takes me back to "lets make sure everything is accurate"
 again.

If I choose File By Mail, it loads for 2 or 3 seconds and takes me back to the filing choises.

I cant file my taxes because TurboTax says i have to file my federal taxes by mail because theres an issue with the 1040 form (i dont understand), help?

Well you can't efile a return with zeros on it.  What income did you enter?  If you only get SS or SSDI or ssi it is not taxable and you don't need to file a return. Why do you want to file?

You can try entering $1 of bank interest (make up a 1099Int) and that should let you efile and not affect your return.

I cant file my taxes because TurboTax says i have to file my federal taxes by mail because theres an issue with the 1040 form (i dont understand), help?

My income was 0 because I didnt work, so, i dont have to file?

I cant file my taxes because TurboTax says i have to file my federal taxes by mail because theres an issue with the 1040 form (i dont understand), help?

Right.  You do not have to file.

myjakk
New Member

I cant file my taxes because TurboTax says i have to file my federal taxes by mail because theres an issue with the 1040 form (i dont understand), help?

what if you have foreign income? im having the same problem as this person.

RobertB4444
Employee Tax Expert

I cant file my taxes because TurboTax says i have to file my federal taxes by mail because theres an issue with the 1040 form (i dont understand), help?

@myjakk IF you are a US citizen with foreign income you are absolutely required by law to file a tax return (even though you probably won't owe taxes on it).  If you earned zero dollars in income in a foreign country well, then, the same answer as above applies.  You don't have to file.  Unless you're doing it to get the stimulus payments.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question