Am not a new member. Have been trying to access my account. my operating system is up to date and I have been having trouble for 2 days trying to make the correction and I get no answer to phone number provided by turbotax
You should be able to cancel update, and get an answer such as if you cancel it will stop update. Agree to it.
I suspect there is a firewall or antivirus program stopping or slowing down the updates. You might want to check your Task Manager while trying to update and see which programs are running. If it is one of the above mentioned, try stopping it and then launch update.