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Are you working on a 2021 return? There is no advanced child tax credit this year (2022).
If you are working on 2021, you have to enter the advance monthly child tax credit payments. But 2021 is the only year those payments were made. There is no place to enter such payments for 2022. And...you cannot use the current online software for a 2021 tax return. Online is only for 2022.
If you are using 2021 software and preparing a 2021 tax return, go here to enter those payments
Federal>Deductions and Credits>You and Your Family>Child Tax Credit
If you have become confused and are using the online software for the wrong year, post back for further help.
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