turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

awier
New Member

I cannot download my state in TurboTax - it tries to update TurboTax again before downloading the state which I had to manually do already since that freezes TurboTax.

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
john-queern
Returning Member

I cannot download my state in TurboTax - it tries to update TurboTax again before downloading the state which I had to manually do already since that freezes TurboTax.

Turbo appears to be using a communications method which some antivirus software doesn't like. I had to disable my antivirus software in order to allow Turbo to perform its downloads.
awier
New Member

I cannot download my state in TurboTax - it tries to update TurboTax again before downloading the state which I had to manually do already since that freezes TurboTax.

Thank you, John - I will try that!

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question