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I can't update the status of my spouse. We're dual mil but it keeps saying he's not in the Armed Forces and I've tried multiple times to fix it with no success.

Everytime I try to edit his info the only yes/no questions available are if he's legally blind.
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3 Replies

I can't update the status of my spouse. We're dual mil but it keeps saying he's not in the Armed Forces and I've tried multiple times to fix it with no success.

This is an issue with your computer or browser.  Try on a Windows computer and use Chrome browser.  Clear browser data for all time before logging into TurboTax.

MoniqueLO_
Expert Alumni

I can't update the status of my spouse. We're dual mil but it keeps saying he's not in the Armed Forces and I've tried multiple times to fix it with no success.

You may want to try a different browser or try clearing out your browser's cache and cookies. Please see How do I delete cookies? and How to clear your cache for more information. 

 

If you need additional assistance please feel free to contact Customer Support

@rice765848

I can't update the status of my spouse. We're dual mil but it keeps saying he's not in the Armed Forces and I've tried multiple times to fix it with no success.

That might help but it probably a MAC with a very old operating system that is not picking up TurboTax correctly.

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