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I can’t submit my state taxes. It goes through all the checks and says it’s good to file and then goes to a blank page. Can anyone help me with this. ?

 
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2 Replies
ChondelLO
Expert Alumni

I can’t submit my state taxes. It goes through all the checks and says it’s good to file and then goes to a blank page. Can anyone help me with this. ?

Try clearing your cache and deleting your cookies and then try again. If this doesn't resolve this experience, please visit the help article below for help troubleshooting blank screens, missing buttons or images. 

 

Troubleshoot blank screens, missing buttons, or missing images - Intuit

 

For information on how to clear your cache, please visit the help article below.

 

How to clear your cache - Intuit

 

For information on how to delete your cookies, please visit the help article below.

 

How do I delete cookies? - Intuit

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Kat
Alumni
Alumni

I can’t submit my state taxes. It goes through all the checks and says it’s good to file and then goes to a blank page. Can anyone help me with this. ?

@Tessaluv24 This issue should now be resolved.  Please let me know if you still have trouble.  Sorry for the inconvenience.

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

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