I can't move past the 1098 school screen. I keep getting an error message. I need tech support.
Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
TurboTax has you covered during Covid. Get the latest second stimulus info here.
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

I can't move past the 1098 school screen. I keep getting an error message. I need tech support.

 
1 Reply
Level 15

I can't move past the 1098 school screen. I keep getting an error message. I need tech support.

This is a user to user forum. You can probably get help from this forum by asking a more specific question.

To contact TurboTax (TT) support:
https://turbotax.intuit.com/support/contact/index.jsp 

In the search line enter some keywords or question without quotes. On the next page, skip the suggested topic links and scroll down until you see CALL US.  It should show the wait times.  Week days 5 AM - 5 PM Pacific time.  Free support is not available to Free Edition users. You will have to upgrade to talk to a representative.

Live help is available 7 days per week from 5:00 a.m. to 9:00 p.m. PST. (Jan 11- Apr 21)


Dynamic Ads
v
Privacy Settings