I can't get into my tax return. I thought I reset my password but it isn't working. How do I reset my password on my computer to get in and finish my 2018 tax return

634

Level 15

Sep 4, 2019 7:06:23 PM

Are you using the online or downloaded version ?

New Member

Jun 16, 2020 8:08:05 AM

Online

New Member

Jun 16, 2020 8:09:16 AM

I am not a new member

Employee Tax Expert

Jun 18, 2020 4:43:54 PM

If you are not sure of your information used last year, see the attached Help for instructions on how to recover your login.

New Member

Jul 13, 2020 5:22:25 PM

I'm using the online free version.