I can't forward to the next question. Turbo tool keeps getting stuck at the state action questions, not allowing me to complete my filing?

[GiseleD]

You may want to log out, clear your cookies and cache, and then log back in. 

Here's how:

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

• Internet Explorer
• Mozilla Firefox
• Google Chrome
• Safari
• Safari for iOS (mobile devices)

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

Here are the official instructions for the most popular browsers:

• Google Chrome
• Mozilla Firefox
• Microsoft Internet Explorer 11 (use the drop-down on the upper right corner of that page for earlier versions)
• Microsoft Edge

Apple's official support site doesn't appear to contain instructions for clearing the cache in Safari. Your best bet is to search the Internet for clear Safari cache or similar search terms.

[GROBDB]

1st of all, always backup your files, both pdf & TT Formats; after going thru multiple iterations, it seems intuit wants u to establish/reestablish ur acct; afterwords it flows; just remember that tt is onine sw, w/(, perhaps) suspect programmers?  GL