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Since you purchased the software download from Amazon you will need to contact Amazon if you are having issues with downloading the software.
Hopefully you purchased form Amazon itself (fulled by Amazon) and not a 3rd party advertiser on Amazon - only Amazon is an authorized dealer and other 3rd parties might be pushing bootleg software.
Amazon article on how to download software,
http://www.amazon.com/gp/help/customer/display.html?nodeId=201380160
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