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I can't file my taxes because I am unable to add my phone number. When I try, it tells me to refresh the page, I try again, and it tells me to refresh the page.

 
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1 Reply
CatinaT1
Expert Alumni

I can't file my taxes because I am unable to add my phone number. When I try, it tells me to refresh the page, I try again, and it tells me to refresh the page.

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

 

 

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