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I called yesterday and bought the software the Mississippi state software from you. When I download it , I keep getting an error message. Where can I get some help?

 
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I called yesterday and bought the software the Mississippi state software from you. When I download it , I keep getting an error message. Where can I get some help?

What is the error message or code?  Is this for Turbo Tax Business or for a personal version?  What year?  

I called yesterday and bought the software the Mississippi state software from you. When I download it , I keep getting an error message. Where can I get some help?

What tax year?  You can only purchase the state software from within the TurboTax program.  The state program is not a stand-alone tax preparation program.  It must be installed on the same year as the TurboTax program

What is the error message?

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