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tatmer
New Member

I bought TurboTax Premier but my code has been thrown away with the junk mail. How to I get a new code?

 
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3 Replies

I bought TurboTax Premier but my code has been thrown away with the junk mail. How to I get a new code?

Where'd you buy it?   Since you said the code was in email, I assume it was a download.    If so, did you buy a download directly from TurboTax or elsewhere?

tatmer
New Member

I bought TurboTax Premier but my code has been thrown away with the junk mail. How to I get a new code?

I bought it from Turbo Tax, Intuit.

I bought TurboTax Premier but my code has been thrown away with the junk mail. How to I get a new code?


@tatmer wrote:

I bought it from Turbo Tax, Intuit.


If you purchased a download from TurboTax, log into your downloads account at this link, and see if the code is showing there:

https://shopping.turbotax.intuit.com/app/downloads/

 

If you need to phone TurboTax Customer Support for further assistance, here's how to contact them:

 

Where the contact form asks what product you are using, be sure in the dropdown menu to indicate "CD/download" and the proper operating system, then indicate which Edition.

 

Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week

https://support.turbotax.intuit.com/contact

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