I bought the TURBOTAX Deluxe CD and it is not uploading. I have used turbotax before and have not had any problem on this computer.

[sgulati]

Walmart is not going to refund me the money. What is the best possible way you could help?

[ChrisH1]

If you believe your CD is defective (or even if you just need help installing the software), please contact TurboTax Product Support for assistance(instructions below).

A representative will be able to verify your purchase and if necessary "Push a Download" of the appropriate software to your computer.

Contact Support:

If you're using TurboTax Online:
1.Sign in to your TurboTax account if you're not already signed in.
2.Click Contact in the upper-right corner of your screen.
3. Click "Contact Us"
4. Enter a brief description of your problem and follow the prompts to "Request a Callback"

If you're using the TurboTax CD/Download software or can't sign into your TurboTax account, click the link below to contact us. Ask your question, click Continue, and follow our onscreen instructions.
https://support.turbotax.intuit.com/contact/