I bought the costco turbotax home & business. ive used the license code provided. but now that ive finnished my taxes,its asking for a service code. what do i do now?

miguelaf1957 · ‎March 01, 2026

JohnB5677

This ‌may be an activation error, or you are being charged again.

To fix this,

Try restarting your computer,
Removing any external USB drives,
Update your software.

If the issue persists, you will need to contact TurboTax Support

By calling What's the TurboTax phone number?

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xmasbaby0

Or----did your purchase include a code to get $10 off an add-on purchase such as the state e-file fee?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

mesquitebean

@ miguelaf1957

Please confirm something. Underneath your question there is a tag that says "Online TurboTax."

Please state exactly what product you are using and if it's online in a browser or in installed software?

Unlike a handful of other authorized retailers, Costco only sells the TurboTax desktop software. Did you buy desktop TurboTax Home and Business from Costco, but ended up in Online TurboTax by mistake (Online Premium edition) instead of using your desktop product?

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I bought the costco turbotax home & business. ive used the license code provided. but now that ive finnished my taxes,its asking for a service code. what do i do now?