Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
Your taxes, your way. Get expert help or do it yourself. >> Get started
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
mel2
New Member

I bought and installed BUSINESS version and should have bought Home & business version as I use "schedule C". How do I downgrade?

Bought CD with BUSINESS, so how can i switch to Home & Biz?

1 Best answer

Accepted Solutions
VolvoGirl
Level 15

I bought and installed BUSINESS version and should have bought Home & business version as I use "schedule C". How do I downgrade?

You have to call in for that and get a refund for the Business program.  Contact Customer Service 

https://ttlc.intuit.com/replies/3300041  


In the search line enter some keywords or question without quotes. On the next page, skip the suggested topic links and scroll down until you see CALL US.  It should show the wait times.


NOTE: If you need a refund, don't put the word "refund" in the question box or it will send you to the check the IRS tax refund status line. Try putting in "Billing Issues" instead.

View solution in original post

1 Reply
VolvoGirl
Level 15

I bought and installed BUSINESS version and should have bought Home & business version as I use "schedule C". How do I downgrade?

You have to call in for that and get a refund for the Business program.  Contact Customer Service 

https://ttlc.intuit.com/replies/3300041  


In the search line enter some keywords or question without quotes. On the next page, skip the suggested topic links and scroll down until you see CALL US.  It should show the wait times.


NOTE: If you need a refund, don't put the word "refund" in the question box or it will send you to the check the IRS tax refund status line. Try putting in "Billing Issues" instead.

About Community

Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement.

3.49m
Members

2.62m
Discussions

Manage cookies
v