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mgmova
New Member

I been using CD for last 20 years. I purchased 2021 Home and Business (the same as always) but I am not able to install the CD. It says I need the app. Please help.

How to install app before installing CD?
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2 Replies

I been using CD for last 20 years. I purchased 2021 Home and Business (the same as always) but I am not able to install the CD. It says I need the app. Please help.

Does your computer meet the system requirements for the CD/download version?

 

TurboTax CD/Download Minimum requirements for your computer

Below are the minimum requirements for TurboTax Federal 2021 software. Product activation required via Internet. Download option requires free online Intuit account.

 

Windows® CD/Download Products

All TurboTax personal products and TurboTax Business can be installed on a Windows computer.


Operating Systems

  • Windows 8.1 or later (Windows 8 not supported)
    • Specific Win OS: Windows 8.1, Windows 10, Windows 11

RAM

  • 2 GB or more recommended.

Hard Disk Space

  • 1 GB for TurboTax (plus up to 4.5 GB for Microsoft .NET 4.5.2 if not already installed)

Monitor

  • 1024x768 or higher recommended

Third Party Software

  • Microsoft .NET 4.5.2 (included with TurboTax Installer)

Internet Connection

  • 1 Mbps modem (Broadband connection highly recommended). Required for product activation, software updates and optional online features

Printer

  • Any Windows-compatible inkjet or laser printer
  • Administrative rights required

 

Mac CD/Download Products

All TurboTax personal products can be installed on a Mac computer.
Note: TurboTax Business can only be installed on Windows.


Operating Systems

  • macOS Catalina 10.15 or later
    • Specific MAC OS: macOS Catalina 10.15, macOS Big Sur 11, macOS Monterey 12

RAM

  • 2 GB or more recommended

Hard Disk Space

  • 1 GB for TurboTax

Monitor

  • 1024x768 or higher recommended

Internet Connection

  • 1 Mbps modem (Broadband connection highly recommended). Required for product activation, software updates and optional online features.

Printer

  • Any Macintosh-compatible inkjet or laser printer
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

I been using CD for last 20 years. I purchased 2021 Home and Business (the same as always) but I am not able to install the CD. It says I need the app. Please help.

I had the same issue.  Just download the online version and use the License Code (16 characters) that came with the CD to register.  It's the same software and will likely need an update anyway when the program starts. Once you enter the License Code you can download the software and be ready to go.  

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