I am unable to verify turbo tax 2021 on Window 11

[angelasturdivantmansker]

I have a windows 11 computer.   I am not able to verify or use turbotax 2021.

[HeatherPLO]

Windows 11 will work with TurboTax software. 

May I get some clarifying information?  Are you getting an error message?  What happens when you try to verify or run the software?  

[ToolJunky63]

I am also not able to activate TurboTax with a Window 11 system.  The screen activation does pop up, but it is completely blank.  Absolutely nothing.  I have also tried uninstalled and tried again, same results.

[MichelleLO]

A potential cause is that your video card may need to be updated. Please see the following help article for more information: 

How do I fix blank screens during activation or in-product purchases in TurboTax Desktop for Windows...

For additional troubleshooting options, please see Troubleshoot blank screens, missing buttons, or missing images

There is also a detailed solution provided by user @Fneild that many have had success with, you can view that thread here. 

@ToolJunky63

[taxnovice1234]

this worked
'There is also a detailed solution provided by user @Fneild that many have had success with, you can view that thread here. '

thank you!

[ACURRY979]

I HAD THE SAME ISSUE--

I FIXED IT BY DOWNLOADING AN INTEL GRAPHIC CARD UPDATE

AFTER I UPDATED THE GRAPHIC CARD ON THE COMPUTER, I WAS ABLE TO INPUT MY CODE