I am trying to import forms from STASH. It keeps telling me my password has changed but I cannot find anywhere to enter my log in and password. It only asks for account #

[vastone23]

I have deleted all the documents and that connection. Clear cached but i never get asked to enter username and password

[CatinaT1]

One of the following factors may be at play:

• Brokerage Delays: While most forms arrive by January 31, many brokerages delay Consolidated 1099s (like the 1099-B) until mid-February due to complex reporting requirements.
• Availability: Your brokerage must specifically "release" the import file to TurboTax. If it isn’t ready, we recommend checking back.
• Connection Blocks: Active VPNs or aggressive Anti-Virus software can occasionally block the import feature between your bank and TurboTax. Try disabling them temporarily or switching to a different browser.

Helpful TurboTax Articles:

• What if I can't import my 1099?
• How can I fix my 1099 import issue?
• How do I import my 1099s?
• How do I enter a large number of stock transactions in TurboTax?

[user17715424046]

Exact same issue with Stash. No problem with other institution that doesnt have info available yet. I was able to toggle the "alert me" button for when they have documents.