turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I am trying to file for free, but every time I log in it brings me to the TurboTax Live Basic version. How can I get to the free version?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
RachelW33
Expert Alumni

I am trying to file for free, but every time I log in it brings me to the TurboTax Live Basic version. How can I get to the free version?

To downgrade from TurboTax Live Basic to the Free Edition, please follow these steps:

 

  1. Sign in and continue your return
  2. From the left side menu, choose Switch Products and then Downgrade
  3. Choose the blue Downgrade to Free Edition box
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question