I am trying to efile and the software is taking me in circles even when I select file by mail. any suggestions?

[Anonymous]

Try clearing your cache and cookies and sign in to TurboTax again. Your info is all saved.

Let me know if that helps.

[Andrea832]

After further review, it appears the issue is that I could not efile with a direct debit payment dated 4.15.19

[Anonymous]

This is a known issue. Please see <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/7419959">https://ttlc.intuit.com/replies/7419959</a>
You can also pay at the IRS payments page: <a rel="nofollow" target="_blank" href="https://www.irs.gov/payments">https://www.irs.gov/payments</a>