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I am trying to e-file my return, but I get this message: " Our records indicate that you are not entitled to e-file one or more formsets."

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1 Reply
NicolleR1
Expert Alumni

I am trying to e-file my return, but I get this message: " Our records indicate that you are not entitled to e-file one or more formsets."

Some forms aren't available to be E-filed yet. This could be because the IRS or State hasn't released the form to be electronically filed. Once they do release it, it might take a few days for TurboTax to integrate it into the system. 

If the form says it's Unsupported, it means that it is not supported by TurboTax, and you won't be able to file it electronically; instead you will have to print and mail either the form itself or the whole return. 

 

Click on the link below and then on the blue "This Tool" link, and locate your state for when a specific return or Form will be available to be E-filed, or printed:

 

When will my individual tax forms be available in TurboTax?


 

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