posted

I am on the 1099-R manual entry page. I cannot enter the payer information.

1 Best answer

Accepted Solutions

I am on the 1099-R manual entry page. I cannot enter the payer information.

If you are having trouble entering information into TurboTax Online try to refresh your browser or you can try to use a different browser such as Chrome or Firefox
You can download Firefox here: https://www.mozilla.org/en-US/firefox/new/
You can download Chrome here: https://www.google.com/chrome/browser/desktop/index.html

If you are still having trouble you can try to clear your cookies and cache
https://ttlc.intuit.com/replies/3302272

View solution in original post

1 Reply

I am on the 1099-R manual entry page. I cannot enter the payer information.

If you are having trouble entering information into TurboTax Online try to refresh your browser or you can try to use a different browser such as Chrome or Firefox
You can download Firefox here: https://www.mozilla.org/en-US/firefox/new/
You can download Chrome here: https://www.google.com/chrome/browser/desktop/index.html

If you are still having trouble you can try to clear your cookies and cache
https://ttlc.intuit.com/replies/3302272

Found what you need?

Already have an account? Sign In

(4.6/5 | 291,310 reviews)

Top help articles

view all

How do I clear and start over in TurboTax Onli...

TurboTax 2022 Online product guide

How do I fix e-file reject F8962-070?

Still have questions?

Make a post

Or browse the Forums

v

ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz0123456789-_~