I am not able to restart my 2019 tax return because I already registered

[aaannie0326]

I’m wondering if I can still somehow start over

[AlanT222]

Yes, you can start over. 

You must abandon your first account, and open a new account under a new username.  Up to 5 accounts can be tied to the same email address.

Here’s how:

1. Sign out of TurboTax Online.
2. Select the TurboTax Online product you want to use for the second return and proceed.
3. On the Create your account screen, set up a new login for the second return.

• You can reuse your email address if you want to receive e-file notifications for the second return.
• Up to 5 accounts can be tied to the same email address.

• After you've created the new account, you can start working on the second return.

Be sure to clear your browser history, cache and cookies so that the old account does not keep popping up.  

[taylor4893]

That's really dumb.