I am hoping someone can assist me with regard to checking the status of my return.

[chastainlaura]

I file my return through Turbo Tax on December 31, 2016. I received a letter from the IRS February 16, 2017 stating that they needed more information to process my return and to fill out and fax a completed Form 8962 and a copy of my Form 1095-A. I faxed them both back on February 17, 2017 and still have not heard anything back regarding my return or my refund. Any ideas if/when I'll EVER get an answer and/or my refund?

[Melaine · Accepted solution]

Once faxed to them the process can take 6 - 8 weeks based on the estimate given by the IRS.  You can always contact IRS customer service line at 1 800 829 1040, for further assistance and also to verify if it was received.  Please see the Other comments and experiences from others going through the same problem.