I am helping a family member filing their tax, how do I go about to do that on here

[Anonymous_]

Is this online? Does your family member have an account? You need their log in information.

[myma73]

Yes on turbo tax. Don't have an account I was gonna use my turbo account to file and I'm just wondering how or if it's possible 

[Anonymous_ · Accepted solution]

If this is online, you can only use your account for one return.

If you were to purchase one of the desktop programs, you could prepare an unlimited number of returns (and e-file five of them).

[DoninGA]

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@myma73 wrote:

Yes on turbo tax. Don't have an account I was gonna use my turbo account to file and I'm just wondering how or if it's possible 

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Only one tax return can be completed and filed using the TurboTax online accounts.  If you want to file a tax return for someone other than yourself, you should create a new online account with a new User ID.

[Critter-3]

Do NOT use your online account for anyone but yourself.  

How do I start another return in TurboTax Online?

Never start another return by going back and overwriting everything in the return you just filed. This will replace your info, which means you won't be able to retrieve your return later.

You might want to switch to the TurboTax CD/Download software to save money

• Unless the additional return/s you want to file in TurboTax Online are simple returns and can be filed using the Free Edition, there is a charge for each additional return filed in TurboTax Online.
• On the other hand, the TurboTax CD/Download software lets you file up to 5 federal returns at no additional cost. More info

If you still want to start another return in TurboTax Online, here’s what to do:

1. Sign out of TurboTax Online.
2. Select the TurboTax Online product you want to use for the second return and proceed.
3. On the Create your account screen, set up a new login for the second return.
   • You can reuse your email address if you want to receive e-file notifications for the second return.
   • Up to 5 accounts can be tied to the same email address.
4. After you've created the new account, you can start working on the second return.

[Mike9241]

if they have a Turbotax account already they need to provide you with their user iD and password.