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First---before you try to use the dependent and child care credit--have you entered income earned from working? You have to enter that first. If you are filing a joint return you have to enter income from each parent. And if you are self-employed you will not get the credit if you show a loss.
Are the dependents your children under the age of 13? Have you entered any earned income? If self-employment income is your total income greater than your total expenses?
Back to the MY INFO tab ... did you enter any dependents at all ?
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