I am having problem with the health care section...can any one help?

copilot0527 · ‎June 1, 2019

It says to pick 'yes' if everyone one is covered, but it won't let me choose anything

TeresaM · ‎June 1, 2019

If you are using the Turbo Tax Phone App, then try opening Turbo Tax in the browser window on your phone. It will use the same login information but may display the page better.

If you are using Turbo Tax Online, the most likely reason for buttons that don't work or not being able to enter information is that something in the web browser is not displaying the page properly. The easiest way around this is to simply use a different web browser or clear the cache in the current one. You can select from Google Chrome, Mozilla Firefox, Internet Explorer or Safari. If you need to install another browser, be sure to go to the trusted home site for the software for security reasons.

If you are using Windows 10, this TurboTax FAQ has more information.
https://ttlc.intuit.com/replies/6549824

**Join us for our "All about the refund" event, sign up here

**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

TeresaM · ‎June 1, 2019

If you are using the Turbo Tax Phone App, then try opening Turbo Tax in the browser window on your phone. It will use the same login information but may display the page better.

If you are using Turbo Tax Online, the most likely reason for buttons that don't work or not being able to enter information is that something in the web browser is not displaying the page properly. The easiest way around this is to simply use a different web browser or clear the cache in the current one. You can select from Google Chrome, Mozilla Firefox, Internet Explorer or Safari. If you need to install another browser, be sure to go to the trusted home site for the software for security reasons.

If you are using Windows 10, this TurboTax FAQ has more information.
https://ttlc.intuit.com/replies/6549824

**Join us for our "All about the refund" event, sign up here

**Mark the post that answers your question by clicking on "Mark as Best Answer"

I am having problem with the health care section...can any one help?