I am confused and frustrated. I just received a TurboTax email Subject: ACTION NEEDED! Your rejected return reminder. However when I sign on to TurboTax all is fine.
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New Member

I am confused and frustrated. I just received a TurboTax email Subject: ACTION NEEDED! Your rejected return reminder. However when I sign on to TurboTax all is fine.

Not a single reason is provided for rejection. In fact it states all is complete and filed. What on earth is going on? Why did I get this email. If something is wrong tell me now, don’t make me fish for it. If the message you sent is a mistake say so. This caught me completely by surprise. I haven’t received my refund yet but I haven’t heard a word from the IRS either. You now have me terribly concerned at this late date and I need a detailed explanation.
1 Reply
Intuit Alumni

I am confused and frustrated. I just received a TurboTax email Subject: ACTION NEEDED! Your rejected return reminder. However when I sign on to TurboTax all is fine.

Please use the e-file status lookup tool to double check your current status. Please also see this FAQ on how to fix a reject:

https://ttlc.intuit.com/replies/3302275

If you are still uncertain if your return got rejected then I would recommend calling TurboTax support since we at AnswerXchange cannot view any information on your return. You can contact TurboTax at (800) 446-8848. Please see this for additional information:

https://ttlc.intuit.com/replies/3300041

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