I already purchased turbo tax. why am i being charged again?

bluehousewhitetr · ‎March 29, 2020

MayaD · ‎March 29, 2020

If you purchased the TurboTax software edition, it includes one Free state program Download in the purchase price but you still have to pay to e-file the state return.

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VolvoGirl · ‎March 29, 2020

What did you pay for? It shows you are in the Online version. Did you buy the Desktop CD/Download program? Or if you paid for Online you might have upgraded to a higher version or added a state or service. I see you are posting from the Live expert help feature. If you added LIVE it has a higher cost.

How to see your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...

For help with fees

https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051