I already paid $94.98 by credit card. I don't want to pay 2 times.

[mesquitebean]

Are you using Online Deluxe and prepared a Federal and State return?   If so, that would explain the 94.98 fee.

Are you in the same account in which you paid the first time?   You may have paid in another account, so I'll tell you how you can look for multiple accounts below.  It will also tell you how you can phone TurboTax Support during business hours if necessary to resolve.

[mesquitebean]

Here's how to look to see if you have more than 1 account in case you paid in another account.

To get a list of your User IDs and recover account access, you can use the tool at the link below.  Try using your phone number first.  If you try using your email address, and you have more than 1 email address, you should run the tool on each one.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number and each email address you have, then run the tool yet again, but this time choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.

if you need to phone TurboTax Customer Support, here's how to reach them during business hours.

FAQ:  What is the TurboTax phone number?

https://ttlc.intuit.com/replies/3300041