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ming_h
New Member

I already order a pay the 2020 tax return software, and I expected I can receive the CD from mail, but I didn't see any incuding the email

 
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5 Replies

I already order a pay the 2020 tax return software, and I expected I can receive the CD from mail, but I didn't see any incuding the email

This FAQ still has 2019 info ...

 

See this TurboTax support FAQ on when to expect your Advantage order - https://ttlc.intuit.com/community/choosing-a-product/help/when-can-i-expect-to-receive-my-turbotax-a...

 

2020 estimated dates are here :  

https://ttlc.intuit.com/community/articles/community-news-announcements/tax-year-2020-upcoming-dates...

I already order a pay the 2020 tax return software, and I expected I can receive the CD from mail, but I didn't see any incuding the email

Where is my 2020 CD?

I already order a pay the 2020 tax return software, and I expected I can receive the CD from mail, but I didn't see any incuding the email

I already order a pay the 2020 tax return software, and I expected I can receive the CD from mail, but I didn't see any incuding the email

I have already paid for my 2020 tax program and cannot download it, please send me a CD for this program or let me know what I need to do to correct this problem

 

SamS1
Expert Alumni

I already order a pay the 2020 tax return software, and I expected I can receive the CD from mail, but I didn't see any incuding the email

Contact product support.  The best and most efficient way for you to connect with the right person to get the help.  We're open daily from 5:00 AM to 9:00 PM PT.
Click here to get you the help you need.

 

We don't have specific information on the income qualifications or procedures for the third stimulus payment because the measure hasn't been passed yet. However, If you had issues receiving your earlier stimulus, then the best way to ensure that you are one of the first to receive any future stimulus payments is to file your 2020 tax return as early as possible and use direct deposit so that the IRS will have your updated information. 

 
You can find the most up to date information from the IRS here, and updates from TurboTax here as they develop.

 

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