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jarbaugh86
New Member

I accidentally purchased the Mac version of the desktop software but I don’t have a Mac. Now what do I do?

 
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a week ago
last updated ‎February 25, 2026 2:00 PM
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DoninGA
Level 15
Level 15

I accidentally purchased the Mac version of the desktop software but I don’t have a Mac. Now what do I do?

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

a week ago
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LaShaunA3
Employee Tax Expert
Employee Tax Expert

I accidentally purchased the Mac version of the desktop software but I don’t have a Mac. Now what do I do?

This help article details the steps to switch from one operating system to another. 

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