How to upload healthcare tax form with federal return?

[matthew-gutierre]

return keeps getting rejected but I upload the form to the documents section. What else do I need to do?

[MichelleLO]

What is the rejection code you are receiving?

[matthew-gutierre]

Reject Code F8962-070

@MichelleLO 

[HeatherPLO]

@matthew-gutierre

For Rejected returns with this code, please see the Help Article here to assist you with correcting and resubmitting your return.  

[matthew-gutierre]

@MichelleLO  @HeatherPLO 

I already tried that and it was rejected again. I tried calling customer service and followed their directions and that didn't work. Please just tell me how to include the documents in my e-file federal return.

[matthew-gutierre]

@HeatherPLO @MichelleLO  I would like an answer please on how to upload the tax document. Like I mentioned the "Fix it" button/walkthrough did NOT work.

[MichelleLO]

Please follow the steps in the below TurboTax help article to fix Rejection Code F8962-070. 

How do I fix e-file reject F8962-070?

If you continue to have issues please reach out to a TurboTax representative for assistance. 

What is the TurboTax phone number?