How to open my TurboTax _2020 that I buyed few minutes ago and download in my cell phone ? I am in another country and my phone doesn't show any TurboTax app....

[heidygaitan-hotm]

I have to deal with my 2020 taxes and I can't open the whole file..What can I do?

[Bsch4477]

You can’t do 2020 tax online. Download the 2020 program to a computer. 

[rjs · Accepted solution]

The only way to do a 2020 tax return is with the downloaded TurboTax software, which is what you bought. But you cannot install or run the downloaded TurboTax software on a phone or other mobile device. You have to install it on a computer. If you bought the Windows download you have to install it on a Windows computer. If you bought the Mac download you have to install it on a Mac computer.

The TurboTax mobile app uses TurboTax Online, but TurboTax Online is only for the current tax year, which is now 2023, so you cannot use the mobile app for 2020.

Minimum system requirements for TurboTax Windows software

Minimum system requirements for TurboTax Mac software

[rjs]

You said you are in another country. In 2020 were you a U.S. citizen, a resident alien, or a nonresident alien? If you were a nonresident alien in 2020 you cannot use TurboTax at all for your 2020 tax return. A nonresident alien has to file Form 1040-NR, which TurboTax does not support.