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Please follow the instructions below:
If that doesn't work you will have to delete the imported W-2 (click on the trash icon) and enter it manually.
I would call your employer and ask them for their employer ID.
If the employer ID is the same as the one on your W2, I would then blank the box out and submit it without. If you downloaded the W2, you may have to delete the W2 and enter it by hand.
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