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How the heck do i talk to an actual human being ?

i am trying to get live agent assistance but it says they cant help me until i select a product.  How confusing.  How do i select a product if i dont know what product I need?  So frustrating.
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How the heck do i talk to an actual human being ?

On this forum all the volunteers and/or TurboTax employees are actual human beings.

 

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