How do I use my PIN instead of AGI if IRS says AGI doesnt match

The IRS no longer uses the e-filing PIN; therefore, use last year's AGI (adjusted gross income) to verify your identity (for e-filing).  Your Prior Year AGI is needed to e-file your return.

 

There are a few possible reasons why you’re still getting an e-file reject.

If you:

• Filed late last year after mid-November or your return was processed after that time—try entering 0.
• Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A).
• Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less.
• Filed with your spouse last year—you and your spouse have the same 2019 AGI. (Don’t split the AGI amount or enter 0 for one of you).

If you’re still having trouble, we suggest that you check with the IRS to make sure that the copy of your return is the same as what they have in their records. To do this, you can order a tax return transcript. 

 

If you’ve tried everything and nothing works, you can still file a paper return by printing out copies of your federal and state returns and mailing them. We’ll include File by Mail Instructions on where to send your returns and what forms, if any, you need to include.

I checked the transcript of my return and it matches what I have entered as the AGI.  Should I try 0?  This return was not settled due to discrepancies until January '21.

Please enter 0 for your AGI. If the return comes back rejected again, please let us know.

my AGI doe not match because i just mailed my 2019 taxes 30 days ago

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@mlittle4664 wrote:

my AGI doe not match because i just mailed my 2019 taxes 30 days ago

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Enter a 0 (zero) for the 2019 AGI since the IRS will not have your 2019 AGI in their database.