How do I talk to a live person to help me?

[mesquitebean]

I left info below on how to use your Live features during business hours.   It's possible that if you just have a question, it could be answered in this user community forum.

[mesquitebean]

You appear to be using Live Premier.   That Live feature is available during business hours.  8AM-5PM Pacific (11AM-8PM Eastern), Monday-Friday.

 The Live portion of your product allows you to contact an expert for Live tax help and return preparation help from a CPA/EA tax pro.   It also includes a final review of your return, which they will sign, and continued tax help/advice during the year.

Live Premier is currently 169.99 for a Federal return and 44.99 for a state return.   If you choose to pay the fees out of the Federal refund, there is an additional 39.99 service fee (44.99 for California filers.)

Here's more info on using the Live feature of your product:

FAQ:  What is TurboTax Live?
https://ttlc.intuit.com/questions/3859448-what-is-turbotax-live

FAQ:   How do I connect with a tax expert in TurboTax Live?

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

FAQ:  How do I schedule my review using TurboTax Live?

https://ttlc.intuit.com/questions/4124814-how-do-i-schedule-my-review-using-turbotax-live