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How do I switch from Turbotax Free to Turbotax Deluxe? Every time I log in it goes to Free and I can't get past it.

I mistakenly logged in from an email for the free addition and started.  Now I can't figure out how to log in and not get the free addition.

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1 Reply
Sharmaine
New Member

How do I switch from Turbotax Free to Turbotax Deluxe? Every time I log in it goes to Free and I can't get past it.

It sounds like you may have multiple accounts without realizing it. You may have logged into the wrong account.  If this is the case, this Turbo Tax FAQ will provide information on accessing the correct account. 
 
How many TurboTax accounts do I have?
https://ttlc.intuit.com/replies/3302270

If you are in the correct account this Turbo Tax FAQ will show you how to upgrade to a different product.
Why don't I see the Upgrade option in TurboTax Online?
https://ttlc.intuit.com/replies/4779023


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