How do I switch from the software Turbotax to the online version? It seems like it's cheaper to buy the state taxes online

[vivianyftan]

If I switch to the online version will I get a code for one of the higher tier online versions?

[VolvoGirl]

You won't be able to move a desktop return into the Online version so you will have to start over and pay for online Federal and state.  What Desktop version do you have?  You might need to use a higher version in the Online editions.  They do not have the same forms as the Desktop program.  Like in Desktop program you can use Deluxe to enter everything.  For Online you might need to use Premier or the Self Employed version.

[MariaC]

You will need to call customer support and ask them to help switch you to online without having to pay again:

https://ttlc.intuit.com/replies/5566005