How do I start a new application on my laptop if I already started it on my phone?

posted

First, you will need to clear and start over in the mobile app, then you can start your return in the web browser on your laptop.

Please follow the instructions below to clear and start over in the mobile app.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Are you using the Online browser version on your laptop OR have the Desktop CD/Download program installed on your laptop?

Unlock tailored help options in your account.