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amazinggrace1972
New Member

How do I speak with a live person

I am very confused about what I’m supposed to do next,
1 Best answer

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tagteam
Level 15
5 Replies
tagteam
Level 15
mjgirard
New Member

How do I speak with a live person

How do I check my bank information on my federal return?  My state just sent me a letter stating our draft payment did not go through due to a wrong bank routing number.

 

RobertG
Expert Alumni

How do I speak with a live person

If you successfully filed your federal tax return through TurboTax this year, were expecting a refund and you also selected to have your refund via direct deposit you can view that information by following these steps:

  1. Sign into TurboTax if you haven't already.
  2. On the Tax Home screen, scroll down and select Add a State (don't worry, we're not adding a state) to access your tax forms and worksheets.
  3. In the left menu, select Tax Tools then Print Center.
  4. On the TurboTax Print Center screen, select Print, save or preview this year's return.
  5. On the next TurboTax Print Center screen, select 2019 federal returns and Include Government and TurboTax Worksheets (optional), then select View or Print Forms.
  6. The information will be on the first page, Electronic Filing Instructions for your 2019 Federal Tax Return next to Balance Due/Refund.
  7. You can view the state refund information on the State Electronic Filing instructions.

This question was previously answered by JeanneLO

 

@mjgirard

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Lianpi007
New Member

How do I speak with a live person

I need help with my state Tax.

DawnC
Employee Tax Expert

How do I speak with a live person

You can ask your question here or start a new thread or call in.  But be prepared, the wait times are long today (and tomorrow).   @Lianpi007

 

 

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